Welcome to Barton House

CORONAVIRUS UPDATE

A very small number of our patients will already have been identified as being high risk. They will have received a text message or letter from the NHS in the past week. Those patients should stay at home for 12 weeks.

NHS Digital are currently working to identify the additional patients who will also be advised to stay home for 12 weeks. We anticipate this information imminently but currently we are not able to confirm which patients will fall into this group.

Until we receive further guidance, we are unable to issue supportive letters regarding potential high-risk patients. Our advice to all our patients is to stay home, apart from essential shopping, essential work and one form of exercise each day. In all circumstances keep a 2-metre distance from other people and wash your hands regularly.

Take care, stay at home, protect our NHS and save lives

https://www.gov.uk/government/publications/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19

IMPORTANT INFORMATION

If you’re thinking of calling us please remember this:

1. We can’t do prescriptions, dispense early or give you more just in case - our dispensary and the pharmacies are struggling already, you don’t want the pharmacies to be like the supermarkets.

2. We can’t give you an inhaler even though you had one 5 years ago when you had a bad cough - just in case - I know it’s scary but lots of people really really need these inhalers and if you get one just in case they might not be able to get one that they really need!

3. We are only giving Paracetamol to patients who have it on their repeat prescription. We can't give you paracetamol just because it has sold out over the counter.

4. We can’t advise you whether you should or shouldn’t self-isolate if you are at risk, we have nearly 5400 patients. Please follow the guidance on www.nhs.uk, I know it’s not perfect but we don’t have anything else we can tell you.

5. If you are due to have a routine appointment and we tell you it’s cancelled, try and understand the unprecedented strain we are under.

Please don’t shout at the GP staff when they can’t do these things because remember we will still make sure you get the medication you NEED and we will still provide the best possible care. If you need to speak to a GP or get advice then please use econsult in the first instance, then telephone and shortly we will be able to consult by video link. We will only see patients face to face if deemed necessary after triaging.

Every single person who sets foot in a healthcare setting from now on, is sadly entering a high risk environment, why would you put yourself at risk?

Remember all NHS staff are doing this to help keep you safe.

Finally thank you to all of our team whose tireless efforts in unprecedented and challenging times are helping to keep all of our patients safe!

Our website has been designed to make it easy for you to gain instant access to the information you need; specific practice details such as opening hours and how to register and useful pages covering a range of health issues along with links to relevant organisations.

Please click here to read our Statement of Purpose.  We had our Care Quality Commission (CQC) inspection on 16th May 2018 and achieved a GOOD assessment. We had a telephone call on 14th October 2019 and no changes were needed as a result of this. 

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

For advice on how to help your child from home or knowing when to seek medical advice, Paediatricians have developed the following website for parents/carers: https://www.what0-18.nhs.uk/parentscarers/ 

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Patient Online Services

Did you know we offer the following online services: online appointment booking, repeat prescriptions and access to summary information (as per your summary care record eg repeat medications, allergies and adverse reactions).  You need to register with us in person for an online account to access this facility - please ask at Reception. Once you have registered, you can access all online services here

click here for pregnancy advice.

Emails

We understand that email is one of the most common forms of communication, however we request that patients do not use emails as a way to give their GP any information regarding their healthcare, medications or to request an appointment. Email is not a secure method of communication and your confidentiality is of our upmost priority. You can use Patient Online Services here to send any messages to your GP about your healthcare or medication and you can ring the surgery on 01308 861938.

Barton House Patient Participation Group Report

If you would like to join our PPG, please use the link on the right hand side

Named Accountable GP

All GP Practices are required to allocate and inform patients of their named GP by March 2016.  Please see here for more information.