Barton House

Search
Close this search box.

Patient Participation Group

We would like to know how to improve our service to you and we would welcome your thoughts about our surgery & staff. To help us with this. We have set up a patient participation group so that you can have your say. We will ask  members of this group to meet  regularly, ask questions from time to time about our standard services or care and help implement any ways to help improve the surgery. We aim to gather a number of patients from as broad a spectrum as possible to get a truly representative sample of responses. All ages , workers, retirees, people suffering from long term conditions and different nationalities.

Or you may prefer Our Patient Reference Group. The patient reference group are contacted by email only as we understand that some patients may not wish to, or have time to attend face to face meetings but would be willing, on an occasional basis, to be contacted by e-mail to answer questions about how well the surgery is doing in order for us to identify any areas of improvement.

Patient Participation Group Newsletter

January 2024 – Patient Participation Group Newsletter Issue Five
October 2023 Patient Participation Group Newsletter Issus Four
April 2023 – Patient Participation Group Newsletter Issus Three
December 2022 – Patient Participation Group Newsletter Issue Two
September 2022 – Patient Participation Group Newsletter Issue One

Contact

Please contact our PPG on the following email address:  [email protected]  if you have any suggestions or feedback for our PPG Group. Please note this email is NOT monitored 24 hours per day and is only intended for PPG queries, anything else will be returned to sender


The role of the PPG

  • Being a critical friend to the practice
  • Advising the practice on the patient perspective and providing   insight into the responsiveness and quality of services
  • Encouraging patients to take greater responsibility for their own and their family’s health
  • Carrying out research into the views of those who use the practice
  • Organising health promotion events and improving health literacy
  • Regular communication with the patient population

Our aim is to:

  • Create and improve two-way communication between our patients and the Practice Bring a sense of partnership between the Practice and our patients
  •  Consult on the Practice’s facilities and services
  • Provide constructive two-way feedback on patient concerns and  interests
  • Support the Practice in good health promotions, and preventative  medicine
  • Collect patient opinions and experiences to help the practice to evaluate its services
  • Communicate to the Practice community and/or the wider community information about the Practice
  •  Liaise with other Practices to share and develop best practice and/or resources.

Sign up for our Patient Participation Group

If you wish to participate please contact the Practice on [email protected] 


Date of Next Meeting:

Tuesday 27th Feb 2024 at 6.30pm

Minutes from Meetings


The information you supply us will be used lawfully, in accordance with the Data Protection Act 2018. The Data Protection Act 2018 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.