Veterans

How to get the most from your GP practice

It is important to register with a GP, rather than wait until you need treatment.

  1. If you have recently left the forces, it is important to give your GP the paperwork that your military medical centre gave you, including any medical records. This will help to make sure, your military health record transfers to your NHS health record, it gives your GP information on your health and ensures that any ongoing care and treatment is continued.
     
  2. Regardless of when you left the military, tell your GP that you’ve served in the armed forces. This will help your GP to better understand any military related health conditions that you may have and ensure that you are referred, when appropriate, to dedicated services for veterans. This includes the specialist mental and physical health services, Op COURAGE: The Veterans Mental Health and Wellbeing service.
     
  3. When using these services, you will be able to speak to people who:
    1. understand the Armed Forces and military life 
    2. are either from the Armed Forces community or highly experienced in working with serving personnel, reservists, veterans, and their families. 
    3. will work with you to make sure you get the right type of specialist care, support, and treatment
    4. work closely with a range of organisations and charities, including military charities, to support your wider health and wellbeing needs
       
  4. With your agreement, it can sometimes be helpful for your doctor to refer you to Armed Forces charities, such as SSAFA, the Royal British Legion, Combat Stress or Help for Heroes. They can often offer significant help and support, even if they do not all deliver healthcare.
     
  5. You may be worried about sharing information about your time in the Armed Forces. Please note that the NHS is bound by a confidentiality code of practice to ensure GPs, nurses and other people working within the NHS deliver a confidential service bound by law.
More Information

Who counts as a veteran?

You are a veteran, if you have served in the armed forces for at least 1 day. Reservists who are not mobilised are also given the status of veteran until they return to actively serving.

Changes to healthcare when you leave the armed forces

After your discharge date, you will move from military healthcare to civilian and veteran healthcare. Most of your treatment will come through NHS services, which includes dedicated healthcare services designed to support veterans. This includes services that support veterans mental health

Veterans, service leavers, and non-mobilised reservists

Find healthcare and welfare support dedicated to veterans, service leavers, non-mobilised reservists, and their families and carers. All veterans, service leavers, non-mobilised reservists, and their families members and carers can access a range of specialist healthcare and support created to provide treatment and care for many different problems.

Actions to take when moving to civilian healthcare

  • Collect your summary medical records and documents
  • Talk to a medical officer about continuing treatment
  • Register with an NHS GP surgery
  • Help your GP access your military medical records
  • Tell a GP to record you as a veteran
  • Find a dentist

Get support during your transition period

There are many services and organisations that can support you as you prepare to leave the armed forces, or after you have left. These services cover various issues, including healthcare, welfare, financial support and family care. Find more information on www.nhs.uk/armed-forces-community

For more information:

Useful Links

Can I get help for mental health issues, including post-traumatic stress disorder?

Yes. There are treatments available to help people cope with the psychological consequences of exposure to traumatic events, including trauma-focused cognitive behavioural therapy (CBT).
The NHS and other partners can deliver these services for anyone who needs them, and they also have services specifically aimed at helping veterans.

Find out more about veterans’ mental health services

Can I get financial support for my medical needs?

If you’re a war pensioner who needs medical treatment or care because you were disabled while serving in the armed forces during war, you should seek advice and help from Veterans UK and the Veterans Welfare Service.

You may also be able to get help from the Royal British Legion.

 I’m disabled. Can I get financial support?

If you need items like a stairlift, bathroom adaptations or personal alarm system, Veterans UK and the Veterans Welfare Service can help you apply for these from your local social services.

Where can I get information about ex-service nursing homes?

The Ex-Services Homes Referral Agency (ESHRA) has a database of all ex-service nursing, convalescent and respite care homes in the UK.

Contact the Royal British Legion on 08457 725725.